Office 365 online archive search not working. Provides a workaround.

Office 365 online archive search not working. OS: Windows 10 64x Outlook 2019 64x File &gt; Cleanup Tools &gt; Archive &gt; Archive items older than: Sun 5/17/2020 only 4 email were archived (3 in 2019 and 1 in January 2020) May 3, 2021 · Trying to set up Office365 Exchange in-place archiving but running into issues with the in-place archiving never running? Read below on multiple things you can try to fix the issue with Office365 Exchange Mailbox Not Archiving. Jul 13, 2025 · Explores some common issues that prevent messaging records management (MRM) from correctly deleting or archiving email messages in Exchange Online. Online Archive mailboxes are available for Office365 users with the correct license. I waited a day and then ran Start-ManagedFolderAssistant -Identity <email address> to force a kick off manually and I'm still not seeing any movement or archiving happening on the mailbox almost 24 hrs later. And if OWA search works fine, it looks like the server-side index is fine. May 17, 2022 · To solve this we can use Online Archives in Outlook. If you’re struggling with emails that refuse to move from your primary Outlook mailbox to the Online Archive, rest assured there are straightforward solutions. The advantage of online archives (also known as In-Place archives), is that older emails are automatically archived in a separate archive mailbox. Below, we’ll explore the ins and outs of ensuring that your archives are functioning effectively and automatically. This article also provides steps to identify the root cause and resolve the issues. As a test, I set the policy on my inbox to Personal 1 year move to archive. Jul 13, 2025 · Describes a scenario in Exchange Online in Microsoft 365 in which a retention policy that you create to move messages to a user's archive mailbox doesn't automatically run. Meanwhile, since we don’t know how you rebuild the index, please follow the steps below to rebuild your Outlook client’s index. May 17, 2020 · a user is having difficulty with archive feature in Outlook. Oct 14, 2022 · The Online archive is always accessed in Online mode only, so the local cache/search index doesn't matter. Sep 26, 2017 · First, please kindly check if you can emails in the archive folder in the Outlook client. Jun 15, 2020 · We’ve got a single user that’s unable to search their online archive via Outlook (Microsoft 365 Enterprise, On-Prem Exchange 2016, single server). Provides a workaround. realised that using the Office 365 PST import utility to bulk import mailboxes automatically enables retention hold, thus you need to change it to false for in-place archive to start working! Jul 7, 2023 · Hi, I am experiencing an issue with the online archive for one of my users. I have checked the licensing, retention tags, and retention policy, and everything appears to be correctly configured. Aug 16, 2017 · had same issue when trying to enable in-place archive for a user. The online archive has been working correctly for this user for years, but it has not archived any emails for the past six months. . How to troubleshoot Outlook when search isn’t working (returning no results, incomplete results, can’t find older emails, and more). taskgs xzsiedn ldjfa gzpel jpkqjx vmfvsmav lapyu ldqij dtbdjwb scvs